If you need help now

  • If you are in immediate danger dial 111
    The Police will be able to assist you to contact Aviva once you are safe
  • Run outside - head for where there are other people
  • Scream for help

If you require support from Aviva

Call us on (03) 378 3847 or 0800 AVIVA NOW (0800 28482 669) - 24 hours a day, seven days a week.

If you are a social service or other referring agency, please complete this referral form and forward to Aviva by email or post - PO Box 24161, Christchurch 8141.

What Aviva can offer:

  • Support for people of any age, gender, ethnicity or sexual orientation who use (or at risk of using) and/or experience family violence
  • 24-hour phone support and information via 0800 AVIVA NOW (0800 28482 669)
  • personalised safety planning
  • family violence education, including access to courses and programmes
  • 1-to-1 support, encouragement and advice on becoming violence-free
  • access to temporary accommodation
  • qualified family violence specialists who provide individualised plans and approaches for adults, young people and children
  • ideas on how to grow healthy relationships
  • access to support from other agencies and services
  • advice and information on legal, health and financial issues
  • help applying for a Protection or Parenting Order
  • Shine [email protected] home security improvements for those at highest risk of repeat family violence
  • specialist peer support from people who have themselves overcome family violence

Our criteria for these services are that you or your children are experiencing/using, or have experienced/used, family violence; this includes physical, psychological, sexual, financial and emotional abuse.

In addtion we offer

In all cases, trained staff will be able to talk through your options.

A safer, happier life IS possible. Read about how some other people have changed their lives for the better

Did you know?

  • Spark supply phones free of charge that will allow you to make 111 calls if you are unable to afford a standard rental.
  • A 111 call can be made from a mobile phone even if you don't have any credit.