I am a Professional

If you work with children or families in Canterbury, this page is for you. Follow the links below for resources, referral forms, training and more.


If someone, such as a client or patient, confides in you that they're experiencing family violence, or in an unsafe relationship, here are some resources you could use to support them to stay safe. 

Safety Plan for Leaving

Safety Plan for After You Leave

Safety Plan for Staying

Relationship Check - Interactive

Relationship Check - PDF

If you are working with an adult who uses violence, you can refer them to our ReachOut service. 

See also: 

Advice for friends and family members, which also includes some guidance on listening and talking. 

Referral forms

Referral form for people experiencing violence

Sexual assault support referral form

Tamariki referral form

Rangatahi/youth referral form

ReachOut referral form - for people using, or at risk of using violence

Seuga referral form - for Pasifika people

Whānau Resilience referral form

Whānau Resilience referral form - Trauma Recovery & Wellness Group Programme


Aviva is based at The Loft in Eastgate. The Loft has a range of health and wellbeing services, including: 

- support for problem gambling

- alcohol and drug services

- parenting support

If it is not appropriate to refer somebody to Aviva, get in touch with The Loft, or let the person know about The Loft's walk in service, which runs 9-5, Monday-Friday. 

Legal information

Below are PDFs with information which might be helpful for you and/or someone you are supporting.

Domestic Violence Act

Care of Children Act

Oranga Tamariki

Protection Orders

The Family Court


Upcoming courses and workshops

Aviva's Purposeful Peer Support Service often runs workshops to empower communities and professionals to better support people. Check back here for upcoming courses.

Information for employers

In April 2019, the New Zealand Government adopted the Domestic Violence Victims’ Protection Act. For information about what this means for employers, visit this page.