Live free from violence
Aviva is available 24 hours a day, 365 days of the year. We provide specialist services to support people to live a life free from family and sexual violence and overcome their enduring harms.
Every year, Aviva supports over 2000 of children, young people and adults across Canterbury, and responds to over 4000 phone calls to our emergency line.
We support anyone
We support people of any age, gender, ethnicity or sexual orientation who:
- are experiencing, or have experienced, family violence
- use, or are at risk of using, violence
- have experienced recent or historic sexual assault/rape
- are concerned about someone else who may be at risk of violence or using violence
Specifically, Aviva provides:
- 24-hour phone support and information via ✆0800 28 48 26
- individually tailored advice, advocacy and safety planning from a qualified family violence specialist
- Ministry of Justice approved family violence education programmes
- ReachOut early intervention for people using, or at risk of using, family violence
- Sexual Violence Services in partnership with START offering crisis support for adults 18 and above and their whānau following either a recent or historical sexual assault
- support to ensure you have safe accommodation
- safe@home home security improvements for those at highest risk of repeat family violence
- Community Development training and opportunities
- Seuga which is aimed at restoring the wellbeing of Pasifika families
- advice and information on legal, health and financial issues
- help applying for a Protection or Parenting Order
- access to support from other agencies and services
Our Services
We offer a variety of services tailored to fit differing needs and experiences of violence:
- Adults’ Family Violence Services offers individual and/or group education to people who are experiencing or have experienced family violence.
- Sexual Violence Services in partnership with START offers crisis support to adults 18 and above following either a recent or historical sexual assault.
- Tamariki Children Services and Rangatahi Youth Services offers individual and/or group education to children (age 5-12) and young people (age 13 and above) who have witnessed or experienced family violence.
- ReachOut offers individually tailored support for people using or at risk of using violence.
- Seuga offers bilingual and culturally appropriate group family violence education to Pasifika people.
- Whānau Resilience supports people to achieve long-term healing and recovery through a whānau centred approach.
How to contact Aviva?
- Call us on ✆(03) 378 3847 or ✆0800 28 48 26 - 24 hours a day, seven days a week, for people in Canterbury
- Email ✉[email protected] (this inbox is checked Monday-Friday, 9-5)
- If you are a social service or other referring agency, please complete a referral form and forward to Aviva by email.