Contact Aviva

If you are in immediate danger, call 111.

For Free 24/7 Support

Phone: 0800 28 48 26 or 03 378 3847 (press 1 for family and sexual violence)
Email: [email protected] (monitored during business hours)

Our free 24/7 support line offers advice and support for family and sexual violence, regardless of age, gender, sexuality or experience of violence.

We do not offer counselling, housing, or loans.

What to expect when you call?

  1. Press 1 for support with family violence and sexual violence.
  2. During office hours (Mon-Fri, 9-5), you will be forwarded to a trained Aviva support worker.
    Afterhours support is offered in partnership with Whakarongorau. They provide immediate, confidential advice and assistance, and referrals to Aviva.
  3. If the line is busy, please leave your name, number and if it is safe to call you back.
    We aim to respond within 24 hours on weekdays.

 

For General Enquiries

Phone: 0800 28 48 26 or 03 378 3847 (press 2 for general enquiries)
Email: [email protected]

Postal Address: PO Box 24161, Christchurch 8140

Donations and Volunteering: [email protected]
Learn more about donations and volunteering.

Media and Sponsorship Enquiries: Wendy, 0223 157 954 or [email protected]
We may be unable to accept same day media enquiries after 4pm.

These lines are monitored during office hours, Monday to Friday, 9am-5pm.

Outside of office hours, please leave a message with your name, number, and reason for calling.